Instructions for Dentrix Ascend Integration
MouthWatch cameras easily integrate with Dentrix Ascend. Use the MouthWatch camera to capture images of the patient and store them directly into the patient record.
Step 1 – Download the Button Capture Software
If setting up a MouthWatch Plus+, make sure to install the required driver by checking the box during installation.
- Once installed, right-click the MouthWatch Capture icon in the lower right corner of your screen.
- From the menu, left-click Dentrix Ascend.
If you don’t see the MouthWatch Capture icon, click the ^ button to expand the System Tray. You can drag and drop the icon from the expanded System Tray down to your Taskbar.
Step 2 – Plug in the MouthWatch Camera
Make sure you plug the USB connector into a powered USB port. Sometimes these are located on the front or back of the computer. If your monitor has USB ports, these may not be powered.
If setting up a MouthWatch Plus+, use a USB 3.0 port.
Step 3 – Confirm MouthWatch Capture Detects the Camera
Once the camera is plugged in, the MouthWatch Capture icon should turn blue in the system tray, indicating it sees the camera.
Step 4 – Acquire Images in Dentrix Ascend
With a patient selected, navigate to Imaging. From the top toolbar, select Acquire Images.
- On the next page, select 2D Oral/Facial Photo Images from the left side and ensure Generic Intraoral Camera is selected as shown below.
Step 5 – Allow Camera Access if Blocked
If you receive a message stating the browser cannot access your camera, you will need to allow camera access in your web browser.
- Click the lock icon to the left of the website address in your browser, then select Site settings.
- Find Camera in the list and set it to Allow.
- After allowing the camera, refresh your Dentrix Ascend page.
Step 6 – All Set!
You are now ready to begin capturing images directly into Dentrix Ascend.
Need Additional Help?
If you need help with setup, our support team is happy to assist.
📧 support@mouthwatch.com
💬 Live Chat: Mon–Fri, 9am–5pm ET
📞 877-544-4342 (Mon–Fri, 9am–5pm ET)