If your camera is not being detected by the MouthWatch Capture software or your imaging software it could be due to the camera privacy settings in Windows blocking the use of cameras.
- Select Start > Settings > Privacy > Camera. In Allow access to the camera on this device, select Change and make sure Camera access for this device is turned on. This setting lets any user on the device choose if they want apps to be able to access the camera.
Note: If you can't change the Camera access setting, you'll need an administrator on the device to turn it on for you.
Note: After turning the camera privacy setting on you may need to unplug the MouthWatch Camera and then plug it back in.