We know that you aren’t always going to have access to a reliable internet connection while you are seeing patients and collecting clinical data, which is why TeleDent has the ability to work in offline mode. TeleDent is the only teledentistry platform that allows you to collect data without being connected to the internet.
While working in offline mode you will have access to the data that has been stored locally on your computer and you will also be able to create new patient records and collect clinical data.
In order for Offline Mode to have your previous data, you must first login to the TeleDent local app on your device while you have an internet connection.
Sync your data by clicking the sync button, which will download all of your patient information and download new data from the cloud and store it locally on your device.
When you close the local app DO NOT LOG OUT, just close the application. When you are ready to work offline, launch the TeleDent local app and instead of entering your credentials, click offline mode.This will open the app to last user (this is why you don’t logout) and you will have access to all of the stored data.
You can then create patients records and collect data.
Please note: The data created and collected in offline mode will not be available in the cloud until you sync!
When you are ready to upload all of the data you have collected in offline mode you will need to connect to the internet. Launch TeleDent, enter your username and password, click login. It is important that you enter your credentials because this will reestablish your connection to the cloud!
After you have logged in to the local app, click the sync button and allow the sync to complete. Your data will now be available in the cloud.