When data is collected in the local app it must be synced to the cloud before the data, tasks and appointments created will be visible to your team. Before the data is synced it is stored locally on the device within the TeleDent app. To sync, simply click the Sync button in the top bar and wait until you receive a message stating that your sync is complete.
Two important thing to remember about syncing to the cloud:
- You MUST be connected to the internet and signed into TeleDent (you can’t be in offline mode!)
- You must allow the sync to complete before all of the data will be visible in the cloud