Please contact us with your order number to receive the password required for the MouthWatch Button Capture software.
If you need additional assistance, our support page can help with many of your questions!
https://www.mouthwatch.com/intraoral-cameras/getting-started/
If you were to have further questions or concerns, please call us at 877.544.4342 or chat with us live Monday through Friday 9am - 5pm EST on www.support.mouthwatch.com.