Users in TeleDent will be assigned one of the following roles:
Group Admins are responsible for managing provider accounts, managing practices with the associated providers and locations within a group, and formulating a group consent policy.
Group Admins have access to the same features as providers in addition to specific admin tools.
Group Admins will typically be highly experienced in dental practice management such as office managers, the teledentistry lead, or a dentist who owns their practice.
A provider can add new patients, manage appointments, create visual treatment plans, and communicate via messaging and video conferencing with both patients and providers in their practice.
Providers will typically be dentists, hygienists, specialists, assistants, medical providers and office team members.
|Group Level Provider
||A group level provider has the same permissions as a regular provider. However, their permissions extend to every practice in their group as opposed to one assigned practice.|
A patient can communicate with their provider via messaging and can accept invitations to video conferences. They can also send images and documents to their provider through messaging. A patient cannot initiate a video call.