A provider-to-provider call or provider-to-patient video call can be initiated without an appointment being created. This is helpful when a patient is in the chair and the provider is available for a video call right away.
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You can begin a new video conference by navigating to the Messages page and clicking “New Message”.
- Recipients must be connected to the internet to join a video call.
Providers who are online will also have a green dot next to their profile picture.
To initiate a video call with a single provider or patient, click “New Message” and enter the recipient in the provided field.
To initiate a multi-party video call, enter multiple users in the provided field.
Click “Start.”
Click on the “Call” button at the top right to send invitation(s) to a video chat room.
A new browser window will automatically open to launch the video call.
- Once the recipient(s) have accepted the invitation, they will join you in your video chat room.
- Whoever initiated the video call room will be automatically assigned the host function. The host can be switched if necessary.
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If you want to invite someone to the video call AFTER the call has been initiated, click the Participants button
Click Add participant
Choose one participant at a time from the dropbox (TeleDent Users Only)
Review Video Chat Features Here
To leave a video chat room, click “Exit.”
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Note: A video chat room does not expire once it is created. The invited parties may enter and exit and reenter at any time. |
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Note: While you can initiate a video call with a patient, a patient cannot initiate a video call with you. |